Mum and two kids forced to spend Xmas dinner in bedroom due to ‘ongoing leaks’

News

A desperate mum who claims she has had ongoing leaks in her flat for the past 18 months said she “can’t fight” anymore as she called on her local council to intervene.

Lorenne Grech, from Cardiff, said she and her two kids have been “living in fear” due to the leaks coming through the kitchen and living room ceilings every fortnight at her home Tremorfa, Cardiff.

She claims the fault lies through an old water tank system in her home which has begun to leak, and has called on Cardiff Council for the situation to be remedied with urgency as it is seriously affecting the family’s wellbeing.

Cardiff Council said its officers have attended the property a number of times to carry out repairs but added there have been leaks in different parts of the house.

“It’s been about 18 months that we have been experiencing leaks in the living room and kitchen,” Lorenne said.

“Last year it ruined the sofa and solid oak laminate flooring.

“Cardiff Council has been coming out every time but have not been getting to the root of what’s causing the leak.

“Two to three weeks later we’re in the same position.

“I’m living in fear of it happening again every time, and you should not have to feel like that.

“I’m only human. I look after this house and I try to maintain it but the ongoing issues we’ve had has made me feel really ill.

“Over the last 18 months I have got upset all the time and I don’t want it to be like that anymore. I can’t keep fighting, I feel like I’m wearing myself down.”

The 29-year-old explained the toll that the leaks have taken on herself and her kids, aged six and 11.

She said: “I’m not working at the moment, so when I lost a sofa I had to save for seven months to get a new one and new carpet.

“Me and my kids had to live in my bedroom during that time, and had to eat in my bedroom, even on Christmas Day.

“I have no savings so I had to use money from my personal independence payment, and that’s not meant to be for a sofa.

“I’ve been living in fear all the time. I should not have to live in fear. I’m petrified about anything else being damaged as I would not be able to afford to replace it.

“We need these problems to be rectified for good or we need to be found a more suitable home.”

A council spokesperson said: “Council repairs operatives have attended the property on a number of occasions over the past 15 months or so to carry out repairs. Each repair has been unrelated to the others and in different parts of the property.

“All repairs, whether an emergency/out of hours or urgent, have been carried out within the council’s timescales for specified works which is two hours for emergency works and five days for urgent repairs.

“Tenants who have experienced damage to possessions at their property are able to submit a claim for consideration to the council’s insurers.”